VICNET Help is open from
9am - 5pm weekdays
(except public holidays)
Call Us: 8664 7001
Toll Free: 1800 629 835
Fax: 9639 2175

Library & Broadband Customers with 24hr Support please call the direct paging service immediately to report any outages.

Shortcuts

• Dialup Numbers Information
• Site Directory
• Internet Security

Help With

• Macintosh
• Windows
• Online Topics

Online Help

• Email Basics
• Email & Travel
• IRC/Chat information
• Mailing Lists
• Spam Policy

Help

For Operating System (OS) specific help, please choose from the following supported OSes:

Apple Macintosh

Microsoft Windows

For help with non-OS specific topics such as E-mail lists or Web design, please click the following link:

Online Topics

Did you know that you can send a message to Vicnet Help by logging into the Members Service area with your username and password.