VICNET Help is open from
9am - 5pm weekdays
(except public holidays)
Call Us: 8664 7001
Toll Free: 1800 629 835
Fax: 9639 2175
Library & Broadband Customers with 24hr Support please call the direct paging service immediately to report any outages.
For Operating System (OS) specific help, please choose from the following supported OSes:
Apple Macintosh
Microsoft WindowsFor help with non-OS specific topics such as E-mail lists or Web design, please click the following link:
Online TopicsDid you know that you can send a message to Vicnet Help by logging into the Members Service area with your username and password.