VICNET Help is open from
9am - 5pm weekdays
(except public holidays)
Call Us: 8664 7001
Toll Free: 1800 629 835
Fax: 9639 2175
Library & Broadband Customers with 24hr Support please call the direct paging service immediately to report any outages.
Shortcuts
Help With
Online Help
Macintosh - FreePPP
Using a Connection Script
- If you can not get connected you should try using a connection script
- Click on the blue phone on the top menu bar to the right of the screen
- Select Open FreePPP Setup

- Click on the Accounts tab

- Highlight your Vicnet account by clicking once on the account name in the list of accounts
- Click on the Edit button

- Click on the arrows at the end of the Connect box and choose Using Connection Script
- Click on the Edit Connection Script box

- Click on the arrows at the end of the first Do box and select Send
- Leave the Text box on the first line blank
- Click on the arrows at the end of the second Do box and select Wait for
- Type in ogin in the text box on the same line
- Click on the arrows at the end of the third Do box and select Send
- In the Text box type in your username
- Click on the arrows at the end of the fourth Do box and select Wait for
- Type in assword in the text box on the same line
- Click on the arrows at the end of the fifth Do box and select Send
- In the Text box type in your password
- Click OK
- Click OK again
- Click the Connect button
If You are still not able to connect you may need to tweak your modem settings.