VICNET Help is open from
9am - 5pm weekdays
(except public holidays)
Call Us: 8664 7001
Toll Free: 1800 629 835
Fax: 9639 2175
Library & Broadband Customers with 24hr Support please call the direct paging service immediately to report any outages.



Modem command (strings) combinations are infinite. It is important to find the correct command(s) for your modem. At Vicnet Help we will first try a variety of common generic commands (strings), however for optimal modem performance, it is best to research modem command (strings) database sites such as www.modemhelp.org for a command (string) specific to your modem.