VICNET Help is open from
9am - 5pm weekdays
(except public holidays)
Call Us: 8664 7001
Toll Free: 1800 629 835
Fax: 9639 2175
Library & Broadband Customers with 24hr Support please call the direct paging service immediately to report any outages.
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| Operating System | Windows 98 Second Edition with all updates installed | OS 8.1 |
| Processor | Pentium 166 Mhz | Power PC, Powerbook, iMac, iBook (G3/4 recommended) |
| Memory | 64 MB RAM | 32 MB RAM |
| Free Hard Disk space | 150 MB | 16 MB |
| Other Hardware | CD-ROM drive, An Ethernet card or a spare slot for an Ethernet card or a USB port | CD-ROM drive, Ethernet interface or USB port |
| Browser Software | Internet Explorer 5.5 plus updates or Netscape 4 | Internet Explorer 5.5 plus updates or Netscape 4 |
| Firewall Software | For customers using a modem only product Vicnet strongly recommends the use of firewall software. | For customers using a modem only product Vicnet strongly recommends the use of firewall software. |