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VICNET Help is open from
9am - 5pm weekdays
(except public holidays)
Call Us: 8664 7001
Toll Free: 1800 629 835
Fax: 9639 2175

Library & Broadband Customers with 24hr Support please call the direct paging service immediately to report any outages.

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Windows 2000: Creating a connection

Creating a Dial-Up Networking Vicnet connection setting
(Network/Internet Connection Wizard)

  1. Click the Start button
  2. Click Settings
  3. Click Control Panel
  4. Double click the Network and Dial-Up Connections shortcut
  5. Double click the Make New Connection shortcut

  6. Select Dial-up to the Internet
  7. Click Next

  8. Select I want to set up my Internet connection manually, or I want to connect through a local area network (LAN) 
  9. Click Next

  10. Select I connect through a phone line and a modem
  11. Click Next

  12. In the Telephone number box, type the phone number of the Vicnet access location closest to you

    • Apollo Bay: 52378000
    • Mallacoota: 51619100
    • Melbourne: 96574500
    • Megapop: 0198308006

  13. Ensure Use area code and dialing rules is not ticked
  14. Click Next

  15. Type your username and password

    16. Usernames and Passwords

    Your username and password are case sensitive - your username will always be in lowercase, whereas your password should be typed as shown on the documentation you've received.

    Your username is the first part of your email address, the part before the @ symbol e.g. jcitizen@vicnet.net.au

  16. Click Next

  17. In the Connection name box, type Vicnet
  18. Click Next

  19. Select No
  20. Click Next

  21. Ensure To connect to the Internet immediately, select this box and then click Finish is not ticked
  22. Click Finish

You have now created a basic Dial-Up Networking connection setting for dialling into Vicnet. You now need to edit the connection setting to fine tune it for Vicnet.